Support — Almanack
Contact: arnav@outsourcingtechnologies.com
Get in touch
We're a small team, so replies are real and personal — not a ticket queue. Expect a response within 2 business days, usually sooner.
Common questions
Billing, subscriptions & refunds
All purchases run through Apple. To view or cancel a subscription, update a payment method, or request a refund, open Settings on your iPhone, tap your name at the top, then tap Subscriptions — or visit reportaproblem.apple.com. We can't issue Apple refunds directly, but email us if something looks wrong and we'll help sort it out.
Deleting your data
Delete your account any time from You → Settings → Delete account inside the app — no need to email first. This permanently removes your charts, readings, memory, logs, and purchase records. See the Privacy Policy for exactly what that deletes.
Something looks wrong with my chart or reading
Email us the birth details you entered (date, time, place) and what looks off. We read every message ourselves.
Reaching a human
arnav@outsourcingtechnologies.com goes straight to the person who built this.